❓ Frequently Asked Questions (FAQ) – Canopy Rentals & Sales

Q: What is the daily rental rate for a canopy?

A: Our rental rate is $30 CAD per day. This includes the use of the canopy for a 24-hour period.

Q: Is a security deposit required for rentals?

A: Yes, we require a security deposit of $100 CAD. The deposit is fully refundable when the canopy is returned in good condition.

Q: How do I book a canopy rental?

A: You can book by contacting us through our website, email, or phone. Please reserve in advance to ensure availability, especially on weekends and holidays.

Q: Can I purchase a canopy instead of renting?

A: Absolutely! We offer canopies for both rental and sale. Please contact us directly for pricing and available models.

Q: What is included with the canopy rental?

A: Each rental includes the canopy frame, canopy top, stakes, and basic setup instructions. Extra accessories may be available on request.

Q: Do you offer delivery and setup services?

A: Yes, we offer delivery and setup services within the Vancouver, BC area for an additional fee. Please ask us for a quote based on your location.

Q: What if there is damage to the canopy during my rental?

A: Customers are responsible for any damages incurred during the rental period. Repair or replacement costs may be deducted from your deposit.

Q: What is your cancellation policy?

A: Cancellations made at least 48 hours in advance will receive a full refund of the deposit. Late cancellations may be subject to a fee.

Q: Are the canopies waterproof and suitable for outdoor use?

A: Yes, our canopies are designed for outdoor use and are water-resistant, providing shade and some protection from rain.

Feel free to contact us if you have any other questions!